Portable 7-in-1 Garment Steamer: Handheld, Fast-Heat Ironing

Return the new, unopened items to us within 30 calendar days of delivery.

Simply contact our support team at info@makpersona.com if you have any questions regarding your return.
For any product valued over $75 you should consider using a track-able shipping service or purchasing shipping insurance.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.We do not provide a return label or pay for returns shipping if the item was correct but you changed your mind after receiving order.Items returned to us that are not eligible for a refund or store credit will be discarded or sent back to you at your own expense.
All items purchased with a gift card or store credit are not eligible for return. Gift cards purchased and a store credit issued cannot be exchanged or refunded.
All shipping charges and government taxes are non-refundable.
Cancellations are only accepted for full-priced items, within 60 minutes after an order is placed. Please if you have to cancel your order for any reason reach out to us immediately at info@makpersona.com if you are able to cancel within the given time frame. We process orders as quickly as possible so cancellations are time sensitive.
Cannot accept returns via rejected or refused packages, abandoned packages, and packages returned outside of the designated return process (Please see above for designated return process).

To begin initiating a return, within 30 calendar days of delivery, please return your item to our address below and reach out to our customer support team at info@makpersona.com to confirm the return.

Return Address:

For Ups and FedEx Returns:

534 Lyons Road Basking Ridge NJ 07920 

For USPS Returns: PO BOX 283 Liberty Corner NJ 07938

Terms & Conditions:

• We encourage customers to carefully read our Returns Policy and to please make sure all the items are eligible for return to avoid disappointment.
• We only provide store credit for items purchased with a discount or discount code of 25% or more, from our full retail price.
• Refunds or store credit will be issued within 30 days from the date we receive your return at our return address (listed above).
• You have 30 calendar days from the date you receive your order to initiate and return your item(s) for a refund or store credit. Any returns not made within this window will be rejected.
• Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
• We provide a refund to your original payment method for all full-priced items.
• Exchanges are provided through store credit for eligible items only.
• We do not provide a return label or pay for returns shipping if the item was correct but you changed your mind after receiving order.
• Items must be in their brand-new, unused condition and original packaging to be eligible for a refund.
• Items returned to us that are not eligible for a refund or store credit will be discarded or sent back to you at your own expense.
• All items purchased with a gift card or store credit are not eligible for return. Gift cards purchased and a store credit issued cannot be exchanged or refunded.
• All shipping charges and government taxes are non-refundable.
• Cancellations are only accepted for full-priced items, within 60 minutes after an order is placed. Please if you have to cancel your order for any reason reach out to us immediately at info@makpersona.com if you are able to cancel within the given time frame. We process orders as quickly as possible so cancellations are time sensitive.
• The Terms & Conditions of our Returns Policy prevail in the case of miscommunication or otherwise.

Frequently Asked Questions (FAQs)

Q: How long is your order processing time? A: Our order processing time is 5 to 7 Business days.

Q: How long will my order take to deliver? A: We use a combination of logistics for delivery, with your local post office handling the final delivery. Please allow 10-15 business days for your order to arrive. Items with longer delivery times will display the estimated time of arrival (ETA) on the product description. You can track your order 24-48 hours after it has been shipped.

Q: Where do you ship to? A: We ship to the 48 lower states of the United States. We DO NOT ship to Puerto Rico, Alaska, and Hawaii. We DO NOT ship international orders.

Q: What will be the Shipping cost? A: Shipping costs are calculated at checkout. We offer economy standard shipping to all orders in the US and Canada.

Q: What Shipping Carriers do you use? A: For domestically shipped orders, we use UPS, FedEx, and USPS for delivery. If your address can only be delivered by FedEx or UPS, please inform us after placing your order, as most of our orders are delivered via USPS.

Q: Do you offer special deliveries? A: We do not offer special deliveries. For additional questions, please contact our support team.

Q: Do you offer cash on delivery? A: Currently, we accept the following payment methods: Credit Card, PayPal, Venmo, Apple Pay, Shop pay, Google Pay, Meta Pay.

Q: Do you offer exchanges and refunds? A: If you want to return or exchange a product, please contact us within 30 days of purchase. Return costs are the responsibility of the buyer. We do not offer returns or exchanges for customized products.

Q: How do I initiate a return? A: To begin the return process, please contact us at info@makpersona.com.

Q: I threw out my original package, can I still return my order? A: All products must be new, unused, and in their original packaging to be accepted for returns.

Q: What if my order arrived damaged? A: In the unlikely event that your parcel arrived damaged, please contact us immediately with pictures. If the damage occurred during transit, we will arrange a replacement as quickly as possible. Keep all items and packaging materials until your claim is resolved. Please note, we cannot honor damage claims without proper documentation of the damages and identification of the package.

Q: Can I cancel my order? A: You can cancel your order within 30 minutes of placing it. Alternatively, you can contact us for assistance. Please note that we cannot cancel orders that have already been shipped.

Q: How long will it take to receive my refund? A: Refunds will be issued to the original method of payment within 5-7 business days.

Q: Do your lamps need assembly? A: Mostly, no. Our lamps come ready to use with minimal assembly required.

Q: Do you need an electrician to hardwire a light fixture? A: We recommend all electrical work be performed by a certified electrician. For any installation not performed properly, all warranties are waived.